1.9 Update Pending Stop SA for Tenant

Reference: Start Premise Based Service for Landlord-Tenant Process Model - Page 1 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: The Pending Stop SA for an existing tenant is updated in CC&B.

Entities to Configure

•	Installation Options - Framework

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SA Type

Available Algorithms

•	CI_SASPFWCRE - Create field activities for pending start and pending stop service agreements if Field Activities do not already exist.

•	C1-SAT-INFO - This SA Type algorithm formats the “SA Information” that appears throughout the system.

•	CI_LLREV-C - This algorithm causes service to be reverted to a landlord's account when a tenant stops service at a service point covered by a landlord agreement.

Business Objects

•	ServiceAgreement - ServiceAgreement

•	C1-MDM1SA - SA Information for MDM1 SA Sync - Used only when Intergrating to Oracle MDM

•	C1-MDM2S - MDM2 SA - Used only when Intergrating to Oracle MDM